- Students looking to pass the Apple Service Fundamentals Exam Certification
- Anyone interested in increasing their skills in Apple Service
Apple Service Fundamentals Exam Certification
Apple Service Fundamentals is a practice test course that teaches participants the skills they need to interact face-to-face with customers &, discuss Apple devices.
Completing this course prepares participants for the Apple Service Fundamentals exam.
Through interactive discussions &, hands-on exercises^ participants learn the Apple style for customer interactions^ safety precautions^ &, basic troubleshooting skills. Participants’ knowledge &, skills are tested &, reinforced by working through real-world scenarios &, role-playing.
Training for Apple Service Fundamentals is available to technicians who work at or want to work at Apple Authorized Service Providers.